Sales Policy for TopXali
Effective Date: March 11, 2025
At TopXali, we are dedicated to offering our customers the highest quality products and a seamless shopping experience. Our Sales Policy outlines the terms and conditions under which products are sold on our website (https://topxali.xyz/), including payment methods, shipping, and handling, as well as sales-related terms. We aim to provide a transparent and customer-friendly experience while adhering to all applicable regulations, including Google AdSense’s program policies.
Please read this policy carefully to understand how we manage sales transactions. By making a purchase on our website, you agree to the terms outlined in this Sales Policy.
1. Product Availability and Pricing
All products listed on the TopXali website are subject to availability. While we make every effort to ensure the accuracy of our product listings, prices, and descriptions, there may be instances where errors occur. If an item you order is out of stock or unavailable, we will notify you as soon as possible and provide options, including a full refund or an alternative product.
Prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. Any changes in prices will be reflected on our website immediately.
2. Payment Methods
We accept the following payment methods for your convenience:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
- PayPal: You can also pay via PayPal for added security and convenience.
- Other Payment Methods: We may offer additional payment options based on your location or preferences.
All payments are processed securely through encrypted channels. We do not store your credit card or payment information.
3. Order Processing
Once you place an order on our website, we will process it as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. If there are any issues with your order, such as payment issues or stock availability, we will notify you via email and work to resolve the situation promptly.
4. Shipping and Delivery
We offer reliable shipping options to ensure that your TopXali products reach you in a timely manner. Shipping fees will vary depending on your location and the shipping method chosen during checkout. The estimated delivery time is provided at checkout and may vary based on your location.
- Domestic Shipping: For orders within the United States, standard shipping typically takes 5-7 business days.
- International Shipping: For international orders, delivery times may vary depending on the destination country and customs procedures. Please note that you may be responsible for any customs duties or taxes applied by your country.
Once your order has been shipped, you will receive a tracking number to monitor the delivery status. If you experience any delays or issues with delivery, please contact us at info@topxali.xyz, and we will assist you in resolving the issue.
5. Sales Tax
Sales tax is applicable on orders shipped to destinations within the United States, based on local tax rates. The applicable sales tax will be calculated at checkout and added to the total price of your order. For international orders, any taxes or customs duties imposed by the destination country are the responsibility of the customer.
6. Order Cancellations
You may cancel your order before it is processed and shipped. To cancel an order, please contact us immediately at info@topxali.xyz or call 310-827-2227. If your order has already been shipped, you will need to follow our Return and Refund Policy to initiate the return process.
7. Returns and Refunds
If you are not satisfied with your purchase, please refer to our Refund and Return Policy for detailed information on how to return products, request refunds, or exchange items. Please ensure that any returns are made within the specified return period and in compliance with the conditions outlined in our policy.
8. Promotional Offers and Discounts
From time to time, we may offer special promotions, discounts, or coupon codes on our website. These offers are subject to specific terms and conditions, including expiration dates and product exclusions. Promotional offers cannot be combined with other discounts, and the terms of each promotion will be clearly communicated on the website.
9. Privacy and Security
Your privacy and security are of utmost importance to us. We follow strict security measures to protect your personal and payment information. For more details on how we handle your data, please refer to our Privacy Policy.
10. Google AdSense Compliance
This Sales Policy complies with Google AdSense’s program policies, ensuring that our sales processes are transparent, ethical, and in line with industry standards. We work to provide an enjoyable and secure shopping experience for all our customers while maintaining the integrity of our website.
11. Changes to This Sales Policy
TopXali reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy regularly to stay informed about our sales practices and terms.
12. Contact Us
If you have any questions or concerns about our Sales Policy, or if you need assistance with an order, please feel free to reach out to us:
Email: info@topxali.xyz
Phone: 310-827-2227
Address: 4926 Meadowbrook Mall Road, Pawling, New York, United States
Thank you for choosing TopXali. We are dedicated to providing you with high-quality products and a smooth shopping experience. We appreciate your trust and look forward to serving you.